Responsibility
Reporting to the F&B Manager, the Chef de Rang is to play a senior role within our Oliveto floor team, controlling all aspects of service and total control over each designated section. Working under the direction of our F&B Leadership team, the Chef de Rang is expected to play a leading role in each Oliveto service.
Key Skills
Section Management – to set up, manage and close down a section, to the highest of standards
Task Driven – there is a clear Chef de Rang operating manual which details tasks and responsibilities, which each Chef de Rang must execute
Guest Relations – engaging with guests is a key part of this role and people skills are an important attribute
Sales – make suggestions to suit guest preferences and tastes which also provides a platform for upselling premium drink combinations
IT – ability to use EPOS and ResDiary along with all Microsoft applications
Stamina – the role is physical and requires good stamina to perform to the best of your ability
Communication – good verbal communication skills, not only for guests but also working in tandem with your Parlour colleagues and the wider HH team
Key Tasks
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Guaranteeing the highest level of guest satisfaction
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Control the service to ensure it flows smoothly and under your control
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Take and process orders accurately
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Monitor docket flow and manage pass expectations
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Knowledge of all menus, ingredients and allergies
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Knowledge of wines, mixed drinks and Oliveto cocktails
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Eye for detail to ensure the room set up and close down are perfect
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Strong customer recognition and profiling on likes/dislikes
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Induction and training of new staff
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Ensure printed menus are always clean and ready for service
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Maintain and organise waiter station to be ready for each service
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Ensure compliance with alcohol consumption and guest safety
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Set the example for other team members on commitment, work ethic and positive attitude
Job Requirements
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Located in Haddington House in Dún Laoghaire
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Scheduled week is Mon-Sun
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Six month probation period
Benefits
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Above market rate pay and excellent tips
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Hotel culture around work/life balance, this is key to sustainable employment
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Complimentary staff food on each shift
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External and internal training provided based on skill set levels
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Participation in company-wide wellness programmes
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Staff discount on food in Oliveto
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Quality leadership team, giving clear direction and encouraging progression
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Location by the sea, enabling staff to swim, cycle, run before or after work
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Pension administration for auto enrolment
Contact
Email careers@haddingtonhouse.ie with an up-to-date CV and short cover note.